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Reviews

David was fantastic and very informative in choosing the right tankless water heater for our home. His prices are very competitive and installation was quick! Could not be happier with his services!
Aonikii
Hotco provided professional and timely service. When my hot water heater went down, David came and quickly determined what was wrong and got me back up and running.
Josh B.
David was very attentive, professional, and kind. His pricing is affordable; after getting several quotes from different companies his pricing was the most affordable and the best value. He was also wonderful about working with our crazy work schedules for the replacement of our hot water heater. I highly recommend him
Emily L.
The crew at HOTCO is unmatched. David was incredibly timely and responsive. He was very upfront and honest with costs and times. Even with our tank going down on a Sunday they were able to make the change and get us up and running again. Much preferred over the large companies that don’t give you that true customer care like David offers.
Austin C.
David is fantastic and truly a professional on all levels. He helped replace our water tank when it leaked and throughly explained what to expect before and after installation. Highly recommend and thank you again David for all your help!
T'fani H.
Can't do better than Dave. From realizing my water heater was leaking to completely new one, 2 hours. That includes his travel. Highly recommend.
Steve M.
David Durham and HotCo was phenomenal. I had no hot water and a slight leak in my tank at 10pm, he was at my house first thing next morning with a great quote (better than the other competitors) and took care of everything within hours while I was at work. I came home to a new tank and hot water. I would recommend David and HotCo for any service need when it comes to hot water tanks.
Kurt M.
David was prompt, professional and went out of his way to exhaust all options to reduce my costs rather than take the easy way out and sell me a new unit. I would highly recommend to anyone looking for a reliable plumber.
Jon N.
David went above and beyond our expectations! Our water heater was leaking, he was able to get things replaced within a couple hours the same day we called him. Polite, clean and friendly.
Cindee N
David was a savior. He quickly replaced my water heater and did a great job. Definitely recommend this company.
Pratik R.
David was very helpful. He help me resolved my problem in less than five minutes. I would definitely call David again.
Abraham B
It was a chance meeting in Home Depot that brought us to David. He came to the house and helped out with our water heater installation on the spot. Highly recommend.
Cathrine L.
It's hard to find good customer service these days and rare to find amazing customer service. But amazing customer service is exactly what we found with David at HOTCO!! I called him Friday night and he arrived on Saturday promptly at 9:00 am to service our water heater. David knows water heaters and I'm so thankful I found the HOTCO website. We've already shared his contact info with family and friends in the area. Give him a call. You will be glad you did!!
Beth
Great service, came same day, quoted price and installed. Does excellent work, would use again if needed!
David C.
Our aging hot water heater decided to fail at the worst possible time. Calling around nobody was in a big hurry to help. Luckily I found David at Hotco, who was willing to help quickly. He was upfront, professional and efficient. Hotco is a breathe of fresh air in a time when customer service is an afterthought for most companies! I highly recommend them!
Steven M.
Biased post here, but have to say I trust my husband and our team implicitly to perform the plumbing work required to have unending hot water! These guys know what they are doing. We replaced our conventional tank with a tankless 10 years ago and it was the best decision we made for our monthly budget. Our utility bill was reduced drastically. Even though the initial upfront cost was more than a traditional tank, the long term cost continues to save us money. And we never run out of hot water!! It’s truly the best! Highly recommend our team to take care of you. Our guys are honest, and on it!
Jen G.
David to the rescue again. This is the second time he has saved us. Excellent service. Definitely recommend.
Larry L.
It’s was areal pleasure to do Business with Mr. Durham, owner and Technician of “HOTCO” CO. They were at my house in less than half hour since I’d place the call for help. Very knowledgeable person and very reasonable price to fix my Hot Water System. I highly recommend HOTCO to my Friends and Family.
Rene P.
The HOTCO team did a great job. Same day service, knowledgeable and professional.
David D.
Excellent work, top quality, very pleasant people. I would definitely recommend them.
John
David was very helpful...quick to respond to all questions and highly professional.
Scott G.
Professional, courteous and reasonable!
Betsy G.
David showed up within 30 minutes of me contacting Angie for water heater repair assistance. The job itself, which was a complete replacement of my water heater, took no more than 90 minutes. Repair cost was very affordable. David is very friendly, professional and a pleasure to do business with. I highly recommend HOTCO for any plumbing needs you may require,
David K.
On time, responsive, and professional. Explained me options and helped me decide on what I needed but didn’t oversell or pressure.
Matt H.
David is awesome, no hassle, creative to exceed my needs in placement of unit and reasonably priced.
Jeffrey M.
Service was prompt and professional. Very high quality. It was the best service I have gotten in a long time.
Stepehen C
David was Honest, Professional and Friendly. He did an amazing job. Highly recommended.
Osiris V.